IRCTC Update- Indian Railways Newly Installing Real Time Train Monitoring System, IRCTC

IRCTC Update- Indian Railways Newly Installing Real Time Train Monitoring System, IRCTC

Indian Railways has installed a real-time train information system 'RTIS' on its locomotives, developed jointly with the Indian Space Research Organization (ISRO), to 'automate train travel times at stations, including arrival, departure or transit. We will acquire it on a rolling basis,” the ministry shared on Friday.

The real-time train information system "RTIS" jointly developed with ISRO is installed in locomotives to automatically record train operation times at stations, such as arrival and departure times and passage times. They are automatically plotted on control charts for these trains in the Control Office Application (COA) system.

“Currently, GPS feeds from approximately 6,500 locomotives (RTIS and REMMLOT) are fed directly to the Control Office Application (COA). of real-time information flow is now possible,” the ministry added. Meanwhile, the newly launched Indian Railway Catering and Tourism Corporation Limited (IRCTC) chatbot has received notable responses from train passengers during its beta launch, with over a billion people using it. said a senior IRCTC official.

An official told his ANI interview that the new interactive and convenient train ticket booking feature will allow customers to interact with the system via voice, chat and click-based systems. Furthermore, the system does not require a password and works on the basis of a one time password (OTP).

His improved virtual assistant, AskDISHA 2.0, has many features such as booking tickets, checking PNR status, canceling tickets, changing boarding stations, checking refund status, answering questions like Tatkal time, etc. I have.

Officials said this was a milestone to improve the passenger experience. “For the first time, users can book tickets without knowing the IRCTC password. This will only be possible with OTP. The addition of bookings will make it even easier for travelers to plan their trips,” the official added.

Officials also estimate that at least 25% of customers will switch to this option in the future.

Her new AskDISHA 2.0 chatbot avatar on IRCTC aims to help users get reliable, accurate and immediate answers to their questions. Not only does it save time and improve the user's experience, but it also helps execute her end-to-end transactions in real time, said the official.